Privacy Policy

Last updated: 19 September 2026

Who We Are and Our Role as Data Controller

stagedaily operates this website as the data controller under the UK GDPR and the Data Protection Act 2018. We are responsible for deciding how and why your personal data is processed when you visit our site, enquire about our specialised courses in live production decks, control rooms, multi-camera switching, live broadcasting techniques, real-time video operation, and professional management of television and streaming productions, or otherwise interact with us. Our registered address is Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG, United Kingdom and you can reach us at [email protected] or 01494 671234.

Scope of This Notice

This privacy notice applies to all visitors to our website, individuals who submit enquiries through our contact form, prospective or current course participants, and anyone whose personal data we process in connection with our commercial activities in the United Kingdom. It does not cover third-party websites linked from our pages.

Categories of Personal Data We Collect and Their Sources

We collect contact details such as name, email address and telephone number directly from you when you use our contact form. We may also receive technical data including IP address, browser type and device identifiers automatically from your device. Usage data about pages visited and interactions with course information is gathered through standard server logs. We do not obtain data from third-party brokers or public sources beyond what is necessary for service delivery.

Purposes of Processing and Legal Bases

We process your data to respond to enquiries about our live production courses on the legal basis of legitimate interests and, where required, consent. We use contact information to send course materials or updates where you have opted in, relying on consent. Technical data is processed to maintain website security and improve functionality under legitimate interests. Where you book or enquire about training, we process data to fulfil the contract and meet our legal obligations such as record keeping for financial transactions.

Whether Providing Data Is Required and Consequences of Refusal

Supplying contact details via our form is voluntary, yet without them we cannot respond to your enquiry or provide course information. Refusing to share technical data is possible by adjusting browser settings, although this may limit site functionality. Mandatory fields in any booking process are necessary to complete enrolment and failure to provide them prevents participation.

Cookies and Similar Technologies

We use cookies and similar technologies to remember preferences and analyse traffic. Details of the specific cookies deployed, their purposes and how to manage them are set out in our separate Cookie Policy, which is accessible via the site-wide cookie banner.

Processors, Recipients and Disclosures Required by Law

We share data with service providers acting as processors such as hosting companies, email delivery platforms and payment processors where relevant to course bookings. These providers are contractually bound to process data only on our instructions. We may disclose information to regulators, law enforcement or courts when legally required.

International Transfers and Safeguards

Some of our processors may be located outside the United Kingdom. In such cases we rely on UK Government adequacy regulations or incorporate the International Data Transfer Agreement to ensure an adequate level of protection for your personal data.

Retention Periods and Criteria

Enquiry data is retained for up to two years after the last contact unless you request earlier deletion. Course participant records are kept for six years to satisfy tax and contractual requirements. Technical logs are deleted after twelve months. Retention may be extended where necessary to resolve disputes or comply with legal obligations.

Security Measures and Data Minimisation

We apply appropriate technical and organisational measures including encryption in transit, access controls and regular security reviews to protect personal data. We collect only the minimum information needed for each purpose and do not retain data longer than necessary.

Your Data Subject Rights

You have the right to access, rectify, erase, restrict processing, port your data and object to processing. To exercise these rights please contact us at [email protected]. We will respond within one month, extendable by two further months for complex requests.

Withdrawing Consent and Objecting to Marketing or Profiling

Where processing relies on consent you may withdraw it at any time by emailing [email protected] or using unsubscribe links. You may also object to direct marketing and any automated profiling at any time; we do not currently engage in automated decision-making with legal or significant effects.

Right to Complain to the Supervisory Authority

If you are dissatisfied with our handling of your data you may lodge a complaint with the Information Commissioner’s Office at ico.org.uk. We encourage you to contact us first so we can address your concerns directly.

Children and Age Restrictions

Our courses are intended for individuals aged 18 and over. We do not knowingly collect personal data from anyone under 18. If we become aware that data from a child has been provided we will delete it promptly.

Automated Decision-Making and Profiling

We do not use automated decision-making or profiling that produces legal or similarly significant effects. Any analytics we perform are used solely to improve our website and course offerings.

Changes to This Policy

We may update this notice from time to time to reflect changes in law or our practices. The date of the most recent revision appears at the top of the page. Continued use of the site after an update constitutes acceptance of the revised terms.